Unfortunately, bed bug infestations are not rare. There are 92 known species of bed bugs, and they can live up to 18 months without feeding. In a 2015 survey, 95% of pest professionals surveyed said that they had recently responded to calls for treatment of bed bugs in apartments and condominiums. Multi-unit dwellings are among the top locations where these pests were found.
As a landlord, responding to these infestations can be a challenge, as no tenant wants to hear that their home has been exposed to bed bugs. Bed bug infestations may be cause for alarm, but should be treated with sensitivity, urgency and transparency. Hiring Platinum Pest Solutions for your property management pest control needs will give you the reassurance you need.
Do communicate directly with tenants who are experiencing an infestation.
Reach out directly to the tenants experiencing the infestation. Gather information about what they’ve noticed about the bugs’ appearance and activity, how they uncovered the problem, and any actions they’ve independently taken to troubleshoot the problem. You also need to clearly communicate with the tenant about what steps you’ll take to remedy the problem, and discuss what actions they should personally put forth in the future to protect themselves from further infestation.
Don’t try to keep the issue a secret.
It’s not wise to conceal an infestation from your tenants. If you try to keep the existence of bed bugs a secret, and tenants find out through the grapevine, this can cause a strained relationship and broken trust. Instead, communicate the issue as early as possible, and make sure your tenant knows you are their partner in eradicating the problem. Bed bugs can happen to anyone; don’t risk losing tenants or getting a bad reputation because you tried to conceal the problem.
Do communicate the plan and prevention information.
As soon as you let tenants know about an infestation in your complex or building, they’ll want to know the solution. It’s your job to clearly outline the measures that will be taken to contain and diminish the infestation. This will help your tenants feel confident that the problem will be taken care of promptly. Include information on how everyone can best work to prevent bed bugs within their space, as well as the telltale signs to spot bed bugs in their home.
Do include your contact information.
Ensure tenants have all of your contact information. This goes for both tenants who are afflicted with the infestation and those who are not. Encourage them to call you with questions or concerns, and let them know how to reach you if they suspect that they are battling an infestation in their own space.
The best way to treat bed bugs is to prevent them in the first place. For all of your property management bed bug treatment needs, rely on Platinum Pest Solutions. Contact us immediately if you have a bed bug infestation. We can respond quickly and help you get back to being bed bug-free! Platinum Pest has a Bed Bug Free Guarantee.