Careers

Who We Are:

Platinum Pest Solutions is the Midwest's premier pest control provider. We are rapidly growing and are looking for a Customer Care Representative to join our dynamic team. We're a team of talented professionals, driven by results and relationships, and committed to taking care of our clients and each other.

What We Offer:

• $500.00 sign on bonus
• Full Time
• Monday-Friday plus some Saturdays
• Competitive Hourly Rate (16/hour)
• Bonuses & Commissions
• Fun & Supportive Work Environment

Who We're Looking For:

Platinum Pest Solutions is seeking an energetic Rockstar to join our growing team! This person, internally known as a Region Specialist, would be at the forefront of providing great customer service to our amazing customers, scheduling appointments, and providing assistance to our Technicians.

What You'll Do:

• Foster a company culture in line with Platinum Core Values.
• Draft correspondences and other formal documents
• Create new customer accounts within software application
• Plan and schedule appointments and routes
• Answer inbound and make outbound telephone calls
• Manage assigned accounts and client satisfaction
• Maintain records within company and government guidelines for Team Members and customers.

What You'll Need:

• Type at least 45-50 wpm.
• Capacity to prioritize and multitask.
• Ability to be adaptive in a fast-paced environment.
• Excellent written and verbal communication skills. Our customers are our #1 priority which means we're always in contact with them whether it's through email or over the phone.
• Strong attention to detail and organization.
• A happy and positive attitude. Positive and optimistic energy is one of our Core Values!
• Strong management skills
• Customer service experience required
• Working knowledge of Microsoft Office
• Dispatching and data entry
• Excellent interpersonal and communication skills
• Bilingual - English and Spanish a plus

***$500 Sign On Bonus***

Join a great company and learn a trade!

Platinum Pest Solutions is the Midwest's premier pest control provider. We are rapidly growing and are looking for Route Managers (Technicians) to join our dynamic team. We're a team of talented professionals, driven by results and relationships, and committed to taking care of our clients and each other.

Pest Control Technician Benefits:

• $500 sign on bonus
• Full time
• Monday-Friday with occasional opportunities for Saturday overtime
• $17-20 per hour depending on experience
• Available commission on equipment sales
• 4 Options for Medical insurance through United Healthcare after 90 days
• Dental, Vision, and Life Insurance paid for by Platinum (for employee only) after 90 days
• 401k Program
• Paid Holidays after 90 days
• Scheduled off and paid on your birthday (after one year with company)
• Vacation time and personal time
• On-the-job Training
• Continuing Pest Control Education

Pest Control Technician Job Description:

• Responsible for the day to day operation of a pest control route.
• Follow a daily route schedule, ensuring timely arrival at each stop. (A company vehicle is provided for work purposes when applicable.)
• Complete all daily service orders accurately.
• Understand and apply all training materials and communications.
• Communicate with customers to ensure satisfaction.
• Utilize in-depth training provided to decide on the most efficient pest solution for their customer's needs.
• Complete all required service-related paperwork/reports.
• Diagnose and discuss the scope of pest control service with customers.
• Ensure personnel training and compliance with safety procedures.
• Present a well-groomed, consistent and professional personal appearance in accordance with employee handbook standards.
• Exercise good time management.

Pest Control Technician Position Requirements:

• Possess or able to obtain required state certification

Pest Control Technician Qualifications:

• High School education or GED preferred
• Valid driver's license
• Good driving record
• Must be able to provide quality service on a timely basis to all customers on route
• Have demonstrated knowledge and ability to communicate effectively
• Excellent interpersonal and communication skills
• Demonstrated ability to solve customer service problems

Physical Requirements:

• Be able to climb, bend/crouch, and/or crawl when necessary
• Must be able to lift 50-75lbs

Who We Are

Platinum Pest Solutions was founded 9/25/12 by three friends. We are a family owned and operated company that is growing quickly. We started with three guys and one van and now have over 50 trucks and 80 employees. We value our employees more than anything here at Platinum. Pest control can be a great and long term career. We are one of the top 100 pest control companies in the United States, recognized by Pest Control Technology Magazine! Here at Platinum we take our Core Values very seriously. So seriously that the first step in our interview process is to interview for our Core Values which are as follows:

Dream Big -

We Pride ourselves on promoting growth here at Platinum. Our President and CEO had a dream of starting his own pest control company and we are looking for like minded individuals to join our family. We promote from within and have had many of our Pest Control Professionals become managers within their first few years.

We Before Me -

Teamwork is of the upmost importance to us here at platinum. If we see one of our own struggling we all do our best to help out. We are stronger together and have weekly meetings to discuss issues and solve problems. There's nothing we can't do together at Platinum!

Extreme Ownership -

Here at Platinum we take pride in what we do! People all over the Chicagoland area have pest problems and we make sure to give them the best pest solutions possible. We are looking for people that can work hard to get the job done.

Great Customer Service -

Our customers mean everything to us here at Platinum. So we are looking for people that can not only help our customers but also make them as happy as possible.

If you think you are a good fit based on our core values then we encourage you to apply! We will teach all the skills you need during training. We hope to see you join our family!

Pest Control Technician Benefits:

• $500 sign on bonus
• Full time
• Paid Training
• Monday-Friday with occasional opportunities for Saturday overtime
• $16-18 per hour depending on experience
• Available commission on equipment sales
• 4 Options for Medical insurance through United Healthcare after 90 days
• Dental, Vision, and Life Insurance paid for by Platinum (for employee only) after 90 days
• 401k Program
• Paid Holidays after 90 days
• Scheduled off and paid on your birthday (after one year with company)
• Vacation time and personal time
• On-the-job Training
• Continuing Pest Control Education

Pest Control Technician Job Description:

• Responsible for the day to day operation of a pest control route.
• Follow a daily route schedule, ensuring timely arrival at each stop. (A company vehicle is provided for work purposes when applicable.)
• Complete all daily service orders accurately.
• Understand and apply all training materials and communications.
• Communicate with customers to ensure satisfaction.
• Utilize in-depth training provided to decide on the most efficient pest solution for their customer's needs.
• Complete all required service-related paperwork/reports.
• Diagnose and discuss the scope of pest control service with customers.
• Ensure personnel training and compliance with safety procedures.
• Present a well-groomed, consistent and professional personal appearance in accordance with employee handbook standards.
• Exercise good time management.

Schedule:

• 8 hour shift
• Monday to Friday
• Overtime

Position Requirements:

• Possess or able to obtain required state certification

Pest Control Technician Qualifications:

• High School education or GED preferred
• Valid driver's license
• Good driving record
• Must be able to provide quality service on a timely basis to all customers on route
• Have demonstrated knowledge and ability to communicate effectively
• Excellent interpersonal and communication skills
• Demonstrated ability to solve customer service problems

Physical Requirements:

• Be able to climb, bend/crouch, and/or crawl when necessary
• Must be able to lift 50-75lbs