Careers

Job Summary:

As the New Customer Onboarding Specialist at Platinum Pest Solutions, a pest control company specializing in multi-family and commercial properties, you will be responsible for ensuring a seamless transition for new clients. You will coordinate service setup, educate customers on our processes, and provide ongoing support to enhance customer satisfaction and retention. Your role is critical in creating a positive first impression and fostering long-term relationships.

Key Responsibilities:

• Manage the onboarding process for new multi-family and commercial clients.

• Serve as the primary point of contact for new customers, ensuring a smooth service transition.

• Educate customers on service protocols, scheduling, and pest control best practices.

• Coordinate with operations, sales, and service teams to ensure successful service implementation.

• Address client questions and concerns, providing proactive communication and support.

• Maintain detailed records of customer interactions and onboarding progress.

• Identify opportunities to enhance customer experience and streamline onboarding processes.

• Ensure compliance with company policies and industry regulations.

Qualifications & Skills:

• Bachelor’s degree in business, communications, or a related field preferred.

• 3+ years of experience in customer service, account management, or onboarding, preferably in a service-based industry.

• Excellent communication, problem-solving, and organizational skills.

• Strong ability to build and maintain client relationships.

• Proficiency in CRM software and customer support tools.

• Detail-oriented with the ability to manage multiple accounts efficiently.

Starting at $50,000 base salary, plus uncapped weekly commissions for high performers. On-Target Earnings of up to $85k in year one. 

Position Summary:

Platinum Pest Solutions, a leading pest control provider specializing in multi-family and commercial properties, is seeking a dynamic and results-driven Sales Representative to join our team. In this role, you will be responsible for generating new business, cultivating strong client relationships, and driving revenue growth. You’ll identify potential customers, present tailored pest control solutions, and negotiate service agreements that meet client needs while achieving sales targets.

Key Responsibilities:

· Identify and develop new business opportunities within the multi-family and commercial sectors

· Build and maintain strong relationships with property managers, facility operators, and key decision-makers

· Conduct site assessments and recommend customized pest control solutions

· Prepare and present proposals, negotiate contracts, and close sales

· Consistently meet or exceed sales targets and key performance indicators (KPIs)

· Collaborate with service teams to ensure smooth implementation of services

· Stay current on industry trends, competitor activity, and company offerings

· Maintain accurate records of sales activities and customer interactions using CRM systems

Requirements:

• Minimum 2 years of B2B sales experience, preferably in pest control or a service-based industry
• Proven track record of meeting or exceeding sales goals
• Strong networking, negotiation, and relationship-building abilities
• Excellent communication and presentation skills
• Self-motivated, goal-oriented, and capable of working independently
• Proficiency in CRM software and Microsoft Office Suite
• Must hold a current driver’s license and demonstrate a history of responsible driving

Preferred Attributes:

• Flexibility in working hours and availability
• Strong problem-solving skills and attention to detail

Starting at $50,000 base salary, plus uncapped weekly commissions for high performers. On-Target Earnings of up to $85k in year one.

Platinum Pest Solutions Expands to Indianapolis!

We’re proud to announce that Platinum Pest Solutions is officially expanding into Indianapolis, Indiana!

This new location marks another exciting step in our mission to provide exceptional pest control service throughout the Midwest. Our Indianapolis team will bring the same Platinum standards that’s earned the trust of property managers, business owners, and multifamily communities across Chicago, IL, Northwest Indiana, and Milwaukee, WI.

We’re passionate about delivering results the right way — through our Core Values: Dream Big, Great Customer Service, Positive & Optimistic Energy, Compassion, and Platinum Pride in every service we perform.

Now we’re looking for motivated, reliable team members to help us build our Indianapolis branch from the ground up. Whether you’re an experienced pest control professional or someone looking to start a rewarding career in a growing industry, we want to hear from you.

Now serving the greater Indianapolis area

www.platinumpestsolutions.com

Position Summary:

Platinum Pest Solutions, a leading pest control provider specializing in multi-family and commercial properties, is seeking a dynamic and results-driven Sales Representative to join our team. In this role, you will be responsible for generating new business, cultivating strong client relationships, and driving revenue growth. You’ll identify potential customers, present tailored pest control solutions, and negotiate service agreements that meet client needs while achieving sales targets.

Key Responsibilities:

• Identify and develop new business opportunities within the multi-family and commercial sectors
• Build and maintain strong relationships with property managers, facility operators, and key decision-makers
• Conduct site assessments and recommend customized pest control solutions
• Prepare and present proposals, negotiate contracts, and close sales
• Consistently meet or exceed sales targets and key performance indicators (KPIs)
• Collaborate with service teams to ensure smooth implementation of services
• Stay current on industry trends, competitor activity, and company offerings
• Maintain accurate records of sales activities and customer interactions using CRM systems

Requirements:

• Minimum 2 years of B2B sales experience, preferably in pest control or a service-based industry
• Proven track record of meeting or exceeding sales goals
• Strong networking, negotiation, and relationship-building abilities
• Excellent communication and presentation skills
• Self-motivated, goal-oriented, and capable of working independently
• Proficiency in CRM software and Microsoft Office Suite
• Must hold a current driver’s license and demonstrate a history of responsible driving

Preferred Attributes:

• Flexibility in working hours and availability
• Strong problem-solving skills and attention to detail

Platinum Pest Solutions Expands to Indianapolis!

We’re proud to announce that Platinum Pest Solutions is officially expanding into Indianapolis, Indiana!

This new location marks another exciting step in our mission to provide exceptional pest control service throughout the Midwest. Our Indianapolis team will bring the same Platinum standards that’s earned the trust of property managers, business owners, and multifamily communities across Chicago, IL, Northwest Indiana, and Milwaukee, WI.

We’re passionate about delivering results the right way — through our Core Values: Dream Big, Great Customer Service, Positive & Optimistic Energy, Compassion, and Platinum Pride in every service we perform.

Now we’re looking for motivated, reliable team members to help us build our Indianapolis branch from the ground up. Whether you’re an experienced pest control professional or someone looking to start a rewarding career in a growing industry, we want to hear from you.

Now serving the greater Indianapolis area

www.platinumpestsolutions.com

Platinum Pest Solutions is seeking a dedicated and experienced Service Manager to lead our general pest control department. This role is responsible for overseeing daily operations, ensuring exceptional service delivery, and driving departmental growth. The ideal candidate will possess strong leadership skills, technical expertise in pest control, and a passion for operational excellence.

Key Responsibilities:

• Supervise and support pest control technicians to ensure consistent, high-quality service.
• Develop and implement treatment protocols and best practices for general pest control.
• Conduct regular quality control inspections to ensure compliance with company and industry standards.
• Train and mentor technicians in pest identification, treatment methods, and safety procedures.
• Manage technician schedules and optimize service routes for efficiency.
• Address customer concerns and provide expert technical support to ensure satisfaction.
• Maintain inventory of pest control products, equipment, and supplies.
• Stay current with industry trends, regulations, and emerging technologies.
• Collaborate with sales and customer service teams to enhance service offerings and improve customer retention.
• Monitor performance metrics and implement strategies for continuous improvement.

Qualifications & Skills:

• High school diploma or equivalent required; bachelor’s degree in a related field preferred.
• Valid pest control certification and licensing as required by state regulations.
• Minimum of 3 years of experience in pest control; leadership or management experience preferred.
• Strong leadership, organizational, and communication skills.
• In-depth knowledge of general pest control methods and safety protocols.
• Proficiency with scheduling and customer management software.
• Excellent problem-solving skills and attention to detail.

Job Summary:

Platinum Pest Solutions is seeking a dedicated and experienced General Pest Service Manager to lead our general pest control department. This role is responsible for overseeing daily operations, ensuring exceptional service delivery, and driving departmental growth. The ideal candidate will possess strong leadership skills, technical expertise in pest control, and a passion for operational excellence.

Key Responsibilities:

• Supervise and support pest control technicians to ensure consistent, high-quality service.
• Develop and implement treatment protocols and best practices for general pest control.
• Conduct regular quality control inspections to ensure compliance with company and industry standards.
• Train and mentor technicians in pest identification, treatment methods, and safety procedures.
• Manage technician schedules and optimize service routes for efficiency.
• Address customer concerns and provide expert technical support to ensure satisfaction.
• Maintain inventory of pest control products, equipment, and supplies.
• Stay current with industry trends, regulations, and emerging technologies.
• Collaborate with sales and customer service teams to enhance service offerings and improve customer retention.
• Monitor performance metrics and implement strategies for continuous improvement.

Qualifications & Skills:

• High school diploma or equivalent required, bachelor’s degree in a related field preferred.
• Valid pest control certification and licensing as required by state regulations.
• Minimum of 3 years of experience in pest control; leadership or management experience preferred.
• Strong leadership, organizational, and communication skills.
• In-depth knowledge of general pest control methods and safety protocols.
• Proficiency with scheduling and customer management software.
• Excellent problem-solving skills and attention to detail.